Saved views
Pin filter combinations for morning triage.
Harbor Desk changelog
Support inbox clarity — fictional sample
Fictional sample · replace with reviewed release notes before delivery.
1.2.0 — Smarter triage
Assignment defaults
New tickets inherit the last used team when the queue is empty.
Attachment previews
PDF previews render again for files under 8 MB.
1.1.0 — First public polish
Keyboard shortcuts
J/K move between tickets; E archives the current thread.
Login rate limit
Failed password attempts pause after five tries from one address.